FAQ

Frequently Asked Questions

Everything you need to know about earning NexCoins, redeeming vouchers, and how NexGuild works.

Getting Started

Is it free to join NexGuild?

Yes, completely free. There are no joining fees, subscription charges, or hidden costs. You sign up, complete tasks, and get paid.

What countries can join?

NexGuild is open globally. Most tasks are available worldwide. Some tasks may be restricted by country based on the organization's requirements. India-based contributors have access to the most tasks.

Do I need any experience?

No. Most tasks on NexGuild require no prior experience. Instructions are provided for each task. Some higher-level tasks (content writing, advanced annotation) may prefer experience, but it is not mandatory to start.

How do I create an account?

Visit nexguild.in/signup, enter your name, email, password, and country. Agree to the Terms of Service and click Create Account. You can start browsing tasks immediately.

Earning & Tasks

What types of tasks are available?

NexGuild offers audio recording, transcription, data annotation, app testing, game testing, surveys, offerwalls, social media tasks, web research, and data collection. New task types are added regularly.

How do I know what a task pays?

Each task shows its pay rate before you start. You will always know what you will earn before committing to a task.

How long does each task take?

It varies by task type. Some micro-tasks take 1–5 minutes. Surveys typically take 5–20 minutes. Audio recordings and testing tasks can take longer. Each task shows an estimated time.

What are offerwalls?

Offerwalls are partner tasks from third-party providers like Lootably. They include surveys, app installs, and other activities. Earnings from offerwalls are automatically credited to your wallet after the provider confirms completion.

NexCoins & Vouchers

How does my NexCoins balance work?

Your NexCoins balance shows confirmed coins ready to redeem. Coins from tasks still under review are shown as pending and cannot be redeemed yet.

What can I redeem NexCoins for?

You can redeem NexCoins for Amazon, Flipkart, Paytm, PhonePe, Swiggy, Zomato, and Google Play gift vouchers. Visit the Store in your dashboard.

Is there a minimum NexCoins requirement?

Each voucher has a fixed NexCoins cost shown in the Store. There is no separate minimum — just choose a voucher your balance covers.

How long does voucher delivery take?

Vouchers are delivered to your registered email within 48 hours after your redemption request is processed by our team.

Task Review & Quality

What happens after I submit a task?

Your submission enters the review queue. Our team checks it against the task requirements. If approved, earnings move to your wallet. If rejected, you receive feedback explaining why.

Why was my submission rejected?

Submissions are rejected when they do not meet the task's quality requirements — incomplete answers, poor audio quality, inaccurate labels, etc. You will always receive feedback with the rejection.

Can I resubmit a rejected task?

Some tasks allow resubmission. The task details will indicate if revision is permitted. Follow the feedback you received to improve your submission.

How is my approval rate calculated?

Your approval rate is the percentage of your submitted tasks that were approved. A higher approval rate unlocks access to better-paying tasks.

Account & Support

How do I contact support?

Use the Contact page on our website, message us on WhatsApp, or email nexguild.in@gmail.com. We respond within 24 hours.

Can I use multiple accounts?

No. Multiple accounts are against NexGuild's Terms of Service and will result in a permanent ban. One account per person.

What happens if I'm banned?

Banned accounts lose all pending and available balances. If you believe a ban was made in error, contact us within 7 days with evidence.

Still have questions?

Our team is available via WhatsApp or email. We respond within 24 hours.